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Services and reception

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Services and reception

December 05,2019 Eva Oscarsson 0 comments

Arriving to Villa Balea

We are working with local companies and persons to assure an excellent welcoming of our guest. Montserrat Palais is the local contact person.

We will prepare the beds

You have booked either the Villa -first floor or the Villa-first floor and the studio Please find link to pictures. For pictures of the house please click on links.

In the Villa you have three bed rooms. Two  bedrooms with double beds ( can also be made into two single beds) and one bed room with bunkerbed and an extra bed.

An example: If you  7 people sleeping  we will prepare the bed in the three bedrooms. If you have rented the studio as well we will prepare 5 beds in the Villa- first floor and two bed in the studio.

If you are travelling with a small child in need of a baby cot we will set up a baby cot for your (a travel baby-cot)

  Payment

All payments, including the deposit, has been done online with the Daylight Holiday Home office ( Eva Oscarsson), before check-in

 Time of arrival and check in

Please let us know your time of arrival. If you are arriving by plane please send me the flight details. I need the information to coordinate with Montserrat who is the person who will receive you and show you the house as well as the person who will do the check-out.

If you are arriving by plane, please send Montserrat a message as you are leaving the airport so that she knows your time of arrival to the Villa. She has 15 minutes from her office to get to the Villa.  Also if you are delayed please SMS Monteserrat. Her number is +34 688 70 35 10. She is on WhatsApp, which is the best way to communicate with her.

If you arrive very late at night we will arrange for your arrival at the Villa. Please let us know.

Time of departure 

The normal check-out time is between 8.00-12.00  If you have a really early flight we will arrange for your check-out earlier. If you have a really later flight it depends on when the next guest will be arriving.

Personal data for all guests 16 years of age and over

Before check-in we need personal data on all the guests 16 years old and over.  This is to register the guests, at the Guardia Civil police, according to the Spanish rental / tourist laws and regulations. 

Welcome package and supplies

We provide one or two bottles of water and in the kitchen there are species you can use. This is of course included in the price

Some of our clients request a welcome supply packages with breakfast items. We can arrange for that. Just write to us what you need and Montserrat will do the purchase. She will present the receipt to you and you will pay her directly.

 

How to find the villa

Please see google map for the best roads to Villa Balea https://goo.gl/maps/QCZ5qGMHbMBvQLme9

Address:  Villa Balea , Avenida Costa Blanca 19- Ciudad Quesada https://goo.gl/maps/uHE5BJeTTg22       

Local Travel tips

Please find some tips on things to do such as play boule, beaches, restaurants etc. https://www.villabalea.com/en/evas-tips/